I used Salmons solicitors as local . I was very happy with the content of Legal questions set out for my documentation required . However I found the follow up very poor , not complying with the stated commitment of helping through process stages . I have now studied a lot regarding Probate and Cobtentious Probate , with respect to the Law Society and am taking my case , myself .
Pleaae AVOID this solicitors. My first conveyance fell through with Salmons. This was no fault of Salmons, but their tardiness and lack of work ethic and communication was appalling. I had to do most of the work/chasing myself. For an example, I was told that communication had been sent to my management company, but unfortunately there was no proof of this (it hadnt been done) and when I contacted my management company once correspondence was finally sent, the paralegal / assistant had actually quoted the INCORRECT address on the document request. Due to poor service and a poor review, Salmons offered me a 25% discount to remove my review and continue to act for me. On my second conveyance, which was several months later, despite the above discount and the fact that my file was open with them, they refused to act on my behalf due to Nick Mason now being part-time and not wanting to be bothered with my conveyance. This is all well and good. However, Nick is the only solicitor who deals with leasehold properties. Therefore this left me in the lurch to rush around finding another solicitor at the last minute. I had to actually telephone Salmons (again tardiness) to find out this fact, despite sending emails / letters to instruct them several days before. Please save your time and money and do not use this firm. Go elsewhere. They cause more stress and anguish in an already stressful situation.With regards to Salmons response below - little work was carried out, so Im not sure how they can state this was anywhere near 7 hours. Especially due to the fact that I made 90% of the CORRECT correspondence with my management company. Myself and the estate agents became very frustrated with the tardiness of the firm. Even the estate agent now cant understand why nobody told me that despite my file being open - nobody was able to work on my new conveyance without me contacting Salmons first. Salmons have a very reactive approach unfortunately rather than a proactive approach. With regards to Nicks Ill health - I am very sorry about this and wish him a speedy recovery. I myself have had a parental family illness and the stress caused hasnt helped. Also, unfortunately this does not detract from the poor work carried out whilst Nick and support staff were working on my conveyance prior to this illness.
Fitted us in short notice for an affidavit to get married abroad.
I used Salmons Solicitors both for Conveyancing and a Personal Injury claim. I have known them for 4 years and every single person at the Harsthill office is highly competent, efficient, professional and friendly (Tracey, Rachel, Stephen). Stephen is certainly a huge asset to this team, competent, knowledgable and thorough. I am highly impressed by him and by the service I received and would recommend them without hesitation!
I had a free consultation with Stephen Brooks recently.Stephen was very knowledgeable, clear and friendly. Despite the extremely personal and sensitive nature of my enquiry Stephen was not only delicate but he was also very professional and very human. I was given all the advice and information necessary and I am very grateful for Stephen and Salmons Solicitors assistance. Legal advice can seem daunting and heavy but I was given a real human touch by Stephen and the staff working at this Solicitors....I was even made a lovely cup of coffee. I would highly recommend!
Salmons Solicitors is a UK Lawyer based in Stoke-on-Trent, West Midlands. Salmons Solicitors is located at 336 Hartshill Rd, Stoke-on-Trent ST4 7NX, UK.
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