Not good I've just had my order and started eating to pull a women's hair out of my mouth to then turn the living room light on to find 5 more really long hiars out my rise I do not recommend this place no more I've just rang to get no answer REALLY SHOULD WEAR HAIR NETS DIRTY PLACE
My favourite Chinese never go elsewhere the staff are really friendly & food is also great honestly once youve been youll never go elsewhere.
47 for a family meal. Appetisers soo disappointing.. And tiny for cost.. Salt and pepper chips .. No different than normal ones except really cold and soggy and over 3 pounds per portion!! Chicken balls were huge with way too much batter.. Sauces were congealed glup. Beef Nd green pepper in black bean sauce had No green pepper.. Chicken Pad Thai was unusually tasteless ... Absolutely disappointing... Waste of money ...
Share details of my own experience LoL I was sacked for being physically sick. Weren't to bothered as I was only getting 5 an hour and they wanted blood.Good luck to anyone who tries to live up to their expectations after a week especially being paid pennies.
Food was very nice but the management is appalling. They didn't deliver one of my items and then when i called to complain they said they could redeliver it in 15 minutes - it turned up 40 minutes later. We had already finished eating by this point and i had to argue with the manager to get the item refunded. The manager seemed to prefer to argue, and to lose a customer, rather than refund 2 - which is pretty shocking in my opinion. Good food. Terrible customer experience.
Royal Lotus is a UK Meal Delivery based in Stoke-on-Trent, West Midlands. Royal Lotus is located at 227 High St, Stoke-on-Trent ST6 5EG, UK.
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