Why can't you give a rating of 0? This means I actually rate there poor customer service... there poor maintenance and there poor properties
This review is mainly to Newcastle under Lyme BJB, but now dealing with the festival park branch, communications are appalling.After having my rent taken as a standing order when advising I would call up to pay monthly as I couldn't set up a standing order in time for it to be taken without getting bank charges, I then had my rent taken as a standing order...Absolutely unacceptable, and throughout my dealings all responses have taken longer than it would take a tortoise to walk a marathon backwards... really poor service, and after prompting staff several times regarding the 2 faulty smoke alarms that it is landlords responsibility to ensure there is 1 on both levels of house, they still haven't done anything in 3 months, the 2 at the moment ar fitted to the ceiling and do not work, they cannot be removed either as even staff from BJB have tried to do this and failed.Really poor service and still waiting for responses for my 2 issues that BJB have known about for 2 months and 3 months respectively...
Rubbish service. Very defensive and impossible to cooperate with
butters john bee is a UK Real Estate Agency based in Stoke-on-Trent, West Midlands. butters john bee is located at Lake View, Festival Way, Stoke-on-Trent ST1 5BJ, UK.
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