Do not deal with anyone other than Richard Dixon. The term gentleman is very rarely used in the car salesman arena but this man certainly is a true gentleman. True to his word, not pushy at all but a pleasant and trustworthy person to deal with. A complete and utter breath of fresh air in an area which is notorious for poor customer service. I would most certainly recommend anyone who is interested in purchasing a BMW to seek this gentleman out as his commitment to customer service is exemplary, he even came in on his day off to hand our car over to us. A total total pleasure dealing with you Mr Dixon
Excellent service from this branch. Booked in with Lola for an oil service. Friendly greeting from her, took note of 2 other concerns I had. Service completed, concerns addressed and car cleaned for me. Lady made me a coffee and checked on me while I was waiting. Sarah from sales said hello on her way through. All staff seemed welcoming and friendly.
Having recently decided to take out a business lease on a BMW X5 we have found the whole experience at Knights Stoke to be outstanding. From our initial visit whereby we received a very warm welcome to us signing the agreement the whole has been seamless. In particular we found Ashton to be extremely professional and patient as he worked around us and our commitments. We would strongly recommend knights and we are looking forward to collecting our new car.
Above and beyond customer service!!Had the absolute pleasure to purchase a new car from Knights. Great service throughout the process.Also have our other car serviced here. Lola on the service desk has been outstanding looking after us through a number of services and warranty issues.Could not ask for a better experience!!
Absolutely 1st class service provided by Knights. The previous vehicle which I purchased from another dealership was slowly making me fall out of love with driving. A chance phone call to Knights has really reignited my passion in driving and the BMW brand.The sales representatives I dealt with were Bernadette Sanders and Julianne Elson and the two ladies were brilliant and dealt with every query however small with professionalism and with the personal touch that you sometimes dont get from a large firm.I am now the proud owner of a M140i Shadow Edition and its an absolute gem of a car!! I believe that I received a very good deal which included a part exchange of my previous car, it was thoroughly refreshing to actually feel that Knights were not trying to rip me off and were actually looking with my best interest at heart. The vehicle I was trying to get out of was in negative equity and I had a ceiling monthly cost which I wanted to spend, this was not a problem at all and the numbers were worked out and with the time for build/delivery enabled me to get a deal which Ive not seen bettered for the vehicle Im driving.Im so happy with the service Ive received from Knights and I WILL 100% stick with Knights as the whole experience is head and shoulders better than any other dealership Ive purchased a new car from in the past.Thank you so much to Bernadette and Julianne.
Knights North Staffordshire BMW is a UK Car Dealer based in Stoke-on-Trent, West Midlands. Knights North Staffordshire BMW is located at Radial Park, Bede Road, Stoke-on-Trent ST4 4GU, UK.
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